How do I make an appointment?

Initial visits usually can be scheduled with in one to two weeks.

For urgent problems, we can often schedule you the same day with one of the providers.

For less urgent problems, you can usually get in within a few days.

For more serious problems, you may be sent to the emergency room, usually to Northwest Hospital or Children's Hospital.

For life-threatening emergencies, please call 911 first.

If you are seen regularly for diabetes, pain management or other chronic problems:

Please schedule your next appointment as you leave the office. We like to see patients about every 3 months for these type of concerns.

What if my provider is not available?

If your provider is not available you will be schedule with a different provider of your choice. Dr. Graunke can see all pediatric patients and Dr. Busch can see patients of all ages.

What if I need to cancel an appointment, or will be late?

Please let us know about cancellations promptly, ideally 24 hours ahead.

Otherwise, there may be a $35 charge.

You can leave a message for us after hours.

If you are running late, call to let us know. We may need to reschedule if you are more than 15 minutes late.

Special for Expectant Parents:

If you are looking for a pediatrician , call to schedule a free "Meet and Greet" visit with Dr. Busch or Dr. Graunke, to get acquainted with them and the office before your baby is born.

Is there a co-payment?

Check on the back of your insurance card. We collect the co-payments prior to your visit when you check in.

Please bring your insurance card or DSHS coupon every time.

We accept cash, checks, Visa and Master cards.

We offer a discount to patients without insurance who pay at the time of service.

What should I always bring to an appointment?

A list of your concerns. But we may not be able to address all of them at each visit.

Your current med list: a complete list of everything you are actually taking now. It may help to bring in the actual prescription bottles and any over the counter remidies, and those prescribed by other doctors.

Allergies and any meds that have caused any kind of adverse reaction.

Please tell us if there is anyone with whom you would authorize us to discuss your medical care.

Any forms that need to be filled out need to be presented during an offive visit or there may be a separate charge for completing them.

Your insurance card and co-pay or medical coupon. Please check to make sure we are on your plan.

What should I not bring?

Please put your cell phone on silence while in the office.

If you have questions that aren't answered here, please Contact Us.